SOLAREN for HVAC
When the first heat wave or cold snap hits, homeowners search, tap and call. Your ads are already running for those searches, and the AI front desk answers every call, sorts the urgent from the routine and books the work, while every tech is out on a job.
The seasonal rush
HVAC demand arrives all at once. We line your ads up with the season, and the front desk makes sure the calls they bring turn into booked jobs.
No-cooling searches and calls stack up in the afternoon and keep coming after dark. Your AC repair and tune-up ads run for them; SOLAREN answers every call, asks who’s at risk from the heat and books the next open slot that fits your rules.
No-heat calls come in at night and on weekends, often from worried homeowners. Your heating ads take over from the summer ones; SOLAREN stays calm, runs the safety questions first and gets the visit on your calendar.
Emergency handling
The receptionist follows your emergency rules on every call. Some calls should never be booked. Others need you to know right now.
If a caller mentions any of these, the receptionist tells them to get everyone out and call 911. It does not book a visit, and it flags the call to you.
Safe but urgent calls are booked into the soonest slot your rules allow, and you get a HOT alert on your phone with the details.
What the receptionist asks
Every answer lands in the lead record, so your tech shows up knowing the job. You review and adjust the questions during onboarding.
No cooling, no heat, a strange noise, water near the unit, a thermostat problem, a tune-up or a new-system estimate.
The safety check comes first, and the emergency rules above apply before anything is booked.
So you or your team can reach them, and so nothing gets lost if the call drops.
Checked against the service area you set, so you don’t book drives you don’t want.
Plus what they know about the system, like the type and roughly how old it is.
Then it offers open slots from your calendar and books the one they pick.
It never diagnoses equipment and never quotes repair prices. The only prices it mentions are fixed fees you approve.
Before and after
A homeowner’s AC quits on a hot evening. Here’s how that night goes, with and without SOLAREN.
The office phone rings. Nobody’s there. Voicemail.
Answered as your company. The problem, address and urgency are captured.
The homeowner hangs up without a message and calls the next company on Google.
Booked into an open slot tomorrow, 8–10 AM, following your rules.
You’re off the clock, with no idea the call happened.
You get a HOT alert with the details. Nothing to call back about.
A missed call in the log. No name, no problem, no job.
The visit is already on the schedule, and the customer has a reminder.
No review, and no way to tell which ad or listing brought the call.
A review request goes out, and the paid job shows in your dashboard.
Illustrative example of how an evening can go. Not a client result.
Your dashboard
See who called, what got booked, what each booked job cost and the revenue you actually collected, counted from verified payments.
Maintenance and past customers
Before cooling and heating season, SOLAREN can send one friendly check-in to people you’ve already served, inviting them to book a tune-up or check.
Check-ins go out by text once carrier registration for texting is approved.
Hi Pat, it’s Sample Heating & Air. Want us to check your AC before the summer heat? Reply YES and we’ll find a time. Reply STOP to opt out.
Hi Pat, it’s Sample Heating & Air. Want a heating check before the first cold night? Reply YES and we’ll find a time. Reply STOP to opt out.
Sample Example messages for a fictional company.
Book a free demo
A 15-minute call. We show you the system, run your numbers with you, and tell you straight whether it’s a fit.
Prefer email? peter@solarendigital.com
